Deliver exceptional customer experiences with Hyperscience’s industry-leading Intelligent Document Processing solution and NICE Employee Virtual Attendant (NEVA).
Input
Documents extracted from DMS via NICE Robot.
Human-in-the-Loop Exception Handling
Classification
Each document is identified and classified into the corresponding document types.
Extraction
Data is extracted from documents, inc. structured, semi-structured and unstructured formats.
Validation
Using out of the box or bespoke workflows extracted data is validated.
Enrichment
Using out of the box or bespoke workflows extracted data is enriched.
Output
Structured data files (JSONs) sent to NICE APA queue for processing.
Comprehensive Automation
Hyperscience extends Box’s functionality by leveraging state-of-the-art Machine Learning to classify, extract, and enrich data from any document, including handwritten, machine-printed, or highly distorted documents.
Faster, More Accurate Operations
Customers can experience a 67% increase in accuracy of data processing, up to 10x faster processing time, and over 90% cost reduction.
Deliver Exceptional CX
Transform business operations, freeing up your employees to focus on high-value work and elevating customer service to the next level.
“Enterprises benefit from scale, efficiency, and error reduction. End customers benefit because of the ease of transacting with the enterprise. Everyone wins.”